Frequently asked questions

The questions we hear most, about booking, pricing, what’s included, access, and scheduling. Don’t see yours? Ask with the button below, or use the chat bubble in the corner.

See how booking works in under a minute. You request a free estimate, review it in writing, pick a date with a deposit, and we handle the rest. Rescheduling is free with 24 hours notice.

Frequently asked questions

How do I get a free estimate?

Request one online through our estimate form, or call (912) 421-8621. Tell us your home's size, its current condition, and the type of clean you want, and we'll email you a written estimate. Requesting online is the fastest way to hear back.

What if I'm not sure which cleaning I need?

That's normal, and most people aren't. Describe your situation when you request an estimate and we'll recommend the right fit, whether that's a one time standard clean, a deeper first visit, or a recurring schedule.

What's included in a cleaning?

Every visit covers dusting, vacuuming, mopping, and cleaning kitchen and bathroom surfaces, fixtures, mirrors, and the outside of appliances. Deep cleans and move out cleans add inside appliances, baseboards, cabinet interiors, vents, and detail work. Each service page lists its full checklist.

Do you bring your own supplies and equipment?

Yes. We bring professional grade supplies and equipment to every job. If you'd prefer we use only eco friendly products, fragrance free products, or your own supplies, just let us know when you book.

Are your cleaners background checked?

Yes. Easy Living Cleaners is family run, and every cleaner is background checked and trained before they work in a client's home.

Are you insured?

Yes. Easy Living Cleaners is a Google Verified business: we have passed background checks and license checks, and we are fully insured. We are a family run company, and every cleaner is background checked and trained. If you or a building manager needs proof of insurance, ask when you book and we will provide it.

How do I pay, and when?

Payment is by credit or debit card through our secure payment portal. A deposit is due when you book and the remaining balance is due when the cleaning is complete. You can add a tip electronically at the same time.

Can I reschedule or cancel?

Rescheduling is free with at least 24 hours' notice and is strongly preferred over cancelling. Same day changes incur a rescheduling fee. Our Terms & Conditions page has the full details.

Do I need to be home during the cleaning?

No. Many clients give us entry instructions and are out during the visit. We do a walkthrough when we finish, in person if you're there or by photos on request.

How much does house cleaning cost?

Pricing is per visit, not by the hour. It depends on the size of the home, the number of bedrooms and bathrooms, its current condition, the type of clean, and how often you book. Recurring plans carry the lowest rate per visit. We send a free written estimate before any work begins, and nothing is scheduled until you approve it.

How far ahead should I book?

In coastal Georgia and the Lowcountry we can often schedule on short notice. For Atlanta, Florida, North Carolina, and other cities farther from our Savannah base, we schedule visits ahead of time rather than same day, so send your date as early as you can.

What's the difference between a standard clean and a deep clean?

A standard clean covers the everyday work: dusting, vacuuming, mopping, kitchen and bathroom surfaces, and appliance exteriors. A deep clean adds the detail work, such as baseboards, inside appliances, grout, vents, and behind and under furniture. A deep clean is the usual first visit for a home that has not been professionally cleaned in a while.

Will I get the same cleaners every time?

We use small local teams, so recurring clients tend to see the same people each visit. That consistency is one reason many households choose a weekly, biweekly, or monthly schedule.

Do you clean Airbnbs, vacation rentals, and offices?

Yes. We do guest ready turnovers between short term rental stays and scheduled cleaning for offices and commercial spaces, timed around checkout and check in windows or business hours.

Is the chat on your website a real person?

The chat is an AI receptionist. It answers questions and drafts an estimate request that our team reviews. It does not book or confirm appointments on its own, and you can always call (912) 421-8621 to reach us directly.

What areas do you serve?

Coastal and metro Georgia, South Carolina, Florida, and nearby North Carolina communities, including Savannah, Pooler, Richmond Hill, Atlanta, Augusta, Charleston, Hilton Head, Columbia, Greenville, Myrtle Beach, Miami, Orlando, Tampa, Tallahassee, and Pensacola.

Ready for a cleaner home?

Tell us about your space and we’ll get back to you fast with a free estimate.

Contact / Estimate Request

Or call (912) 421-8621 · Open 8:30 AM to 7:00 PM daily

A Google Verified business: passed background checks, license checks and fully insured.