Terms & Conditions

Deposit and Payment Terms: A deposit of 25% is required at the time of booking, with the remaining balance due upon completion of the service. Please note that deposits are non-refundable.

‍Rescheduling and Cancellation: We encourage rescheduling over cancellation, as rescheduling is complimentary if done 24 hours prior to the scheduled job. Any same-day rescheduling will incur a fee of $40.

‍Agreement: By paying the deposit or the full balance, you, the customer, agree to the comprehensive terms and conditions outlined here. Pricing may be adjusted for any additional bedrooms, bathrooms, offices, square footage, or if the condition of the home or space is more complex than initially represented during the consultation or estimate. Should the job exceed the time limit in hours laid out in the estimate or quote, it will be billed at our standard hourly rate. We appreciate your business and look forward to serving you!

‍Pricing Adjustments: Please be aware that any trash pickup, decluttering, and organization exceeding five minutes will incur additional charges. We are not a junk removal service and cannot transport trash beyond the front of the driveway. Additionally, we do not clean any biohazard materials, including but not limited to vomit, blood, excrement, fecal matter, animal waste, or bodily fluids due to health risks.

Services do not include the cleanup of mold, black mold, pests, ticks or roaches, nor do we clean inside laundry machines, microwave exhausts, vents, or hoods. Sweeping and mopping of garages, patios, sunrooms and porches will also incur additional fees. For safety reasons, we are unable to pull out or move appliances, such as stoves and refrigerators, and cleaning behind them is not included in our services.

For post-construction cleaning, we do not guarantee the removal of stains. It is our company policy to conduct walkthroughs upon completion of the cleaning. If the walkthrough is completed and approved by the client, homeowner, or a representative of the client, full payment is required. Payment of the deposit authorizes our company to take before and after photos of the property for quality assurance purposes. Additionally, payment of the deposit serves as verification that the checklist and terms and conditions have been reviewed and accepted.